Payment Policy

Payment Policy: Financial Integrity & Security

At SYMPLIQUE, we prioritize the security of your financial data through a "Zero-Trust" transactional framework. By placing an order, you agree to the following terms:

Authorized Payment Aggregator: All digital transactions are processed exclusively through Razorpay, India’s leading PCI-DSS v4.0.1 compliant payment gateway. This ensures that your sensitive information is encrypted using high-grade TLS 1.2/1.3 protocols during transmission.
Accepted Payment Instruments: We support a comprehensive range of India-first payment methods, including:

UPI (Unified Payments Interface): Instant payments via PhonePe, Google Pay, Paytm, and other BHIM-supported apps.
Cards: All major Credit and Debit cards (Visa, Mastercard, RuPay, Maestro).
Net Banking: Secure transfers from over 50+ Indian banks.
Cash on Delivery (COD): To mitigate the heightened logistics risk and administrative costs of cash collection, a non-refundable Convenience Fee is applicable to all COD orders. For security and audit purposes, COD is restricted to a maximum order value of ₹2,500. Orders exceeding this value must be completed via prepaid digital methods.

Prepaid Incentive: As a commitment to contact-free logistics, Sandhya Enterprise waives all convenience fees for prepaid orders, granting you Priority Processing and Free Shipping.
Transaction Safety: We do not store, nor do we have access to, your full card numbers, CVV, or UPI pins. All data is localized on secure servers within the territory of India in compliance with RBI mandates.