Return & Refund Policy

Return, Refund & Cancellation Policy
  • ​Hygiene Mandate: Per Consumer Protection Rules, skincare products are non-returnable once the safety seal is broken.
  • ​Reporting Window: Damages must be reported within 48 hours of delivery.
  • ​Evidentiary Requirement: All claims require a continuous, unedited unboxing video showing the shipping label, product seal, and the Combo Hanging Tag.
  • ​Refunds: Approved refunds are initiated via Razorpay to the original source within 7-10 business days.